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Privacy Policy

This privacy policy applies to all websites, apps, dashboards, and other content and materials published by Kaidu. This includes, but is not limited to, the Kaidu website, Kaidu app, and Kaidu dashboards. By accessing or using these resources, you agree to the collection, use, and sharing of your personal information as described in this privacy policy. If you do not agree with our data collection, use, and sharing practices, please do not use our resources.

At Kaidu, we take the privacy of our users very seriously. When you use our services, we may collect and use your information in order to provide you with the best possible experience. In order to be transparent about our data collection practices, we have created this Privacy Policy to explain how we collect, use, store, and share your information when you use our services.

We understand that your personal information is important to you, and we are committed to providing you with access to, updating, controlling, and protecting your information. This Privacy Policy is closely tied to the services that you use, and we encourage you to read it carefully and follow the guidelines provided in order to make informed choices about your data.

If you have any questions about the technical terms mentioned in this Privacy Policy, or if you would like further clarification, please do not hesitate to contact us. We are here to help ensure that you feel confident and secure when using our services.

The objective of the Kaidu Mobile application and the Kaidu scanners
At Kaidu, we are committed to protecting the privacy and security of our users and their data. The primary objective of our Kaidu Mobile application is to configure Kaidu scanners for smart automation purposes in physical locations. In order to provide this service, we collect data from the signals sent by mobile devices and other electronic devices in order to understand occupancy and movement.

Please note that all signals sent from mobile devices are anonymized and do not contain any personal information. Signals sent by other electronic devices are only identifiable for machine-to-machine communication using MAC addresses, which are not tied to any individual's identity and will not be used to tie to any individual's identity.

All data collected or kept on logs will be deidentified, aggregated, or otherwise anonymized. The Kaidu Mobile application enables installers to connect the plugs to Wi-Fi or LTE systems for data transfer to our servers.

If you have any questions or concerns about our privacy and data security practices, please contact us at We will be happy to address any issues you may have.

Information that we collect​

  • Personal Information: We do not collect any personal information from the users of our application. Users can log in to the app using their Google or Apple single sign-on, which is managed by Google and Apple. For more information, please visit their sites for details.

  • Notifications: The app may provide notifications from time to time, such as if the Kaidu plugs lose connectivity with the Wi-Fi.

  • Log Information: In order to improve the function and optimize the performance of the app, we may collect log information such as Bluetooth, network, location, phone hardware, and other information. This data is used to help us improve our service.

Data Retention and Security Measures
The information that we collect is only retained for the purposes stated in this Privacy Policy and the time required by laws and regulations. In order to prevent data loss, improper use, unauthorized access, or disclosure, we have implemented various security technologies and procedures. For example, we may use encryption technology (such as SSL) to protect personal information in certain services.

While we strive to maintain strong security measures, we cannot guarantee the complete safety of data transmitted through our systems and communication networks. There may be technical limitations and malicious individuals or entities that could potentially compromise the security of your information. Please be aware that the systems and networks you use to access our services may also be vulnerable to security breaches that are beyond our control.

Privacy Policy for Website
When you visit or use our website, we may collect personal information that can be used to identify you directly or indirectly. Personal information does not include publicly available information in government records or any data that has been deidentified, aggregated, or otherwise anonymized.

Here are some examples of how we may collect personal information:

  • When you get involved by volunteering, completing a survey, or sharing ideas, we may collect your name, email address, employment, and professional, or educational information about your qualifications or experience.

  • If you sign up to receive newsletters from us, we will collect your email address. You can unsubscribe from newsletters at any time by following the "unsubscribe" link at the bottom of the email.

  • If you contact us through email, we may collect your name, email address, and information related to your request, question, or other inquiry.

We may also collect data through the use of cookies and other tracking technologies when you visit our website or use our service. This may include log file information, device identifiers, location data, and clear gifs (also known as web beacons). We may use this data to provide customized and personalized content and advertising, monitor the effectiveness of our service, diagnose and fix technology problems, and plan and enhance our service.

We may also use third-party analytics tools to help us measure traffic and usage trends for the service. These tools may collect information sent by your browser or mobile device, including the pages you visit and your use of third-party applications.

If you access our service through a mobile device, we may collect unique identification numbers associated with your device, mobile carrier, device type, manufacturer, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates or similar information about the location of your mobile device.

We take steps to protect the personal information that we collect, but please be aware that no system is completely secure and we cannot guarantee the security of your personal information. If you have any concerns about the security of your personal information, please contact us.

Under certain circumstances, we may need to disclose your personal information to third parties in order to:

  • Prevent, investigate, or provide notice of fraud, unlawful or criminal activity, or unauthorized access to or use of personal information, our website, app, or data systems.

  • Comply with federal, state, or local laws.

  • Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities.

  • Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law.

  • Protect or defend against legal actions or claims.

  • Transfer personal information as part of an actual or proposed organizational transaction, such as a merger or dissolution, or in the event of insolvency, bankruptcy, or receivership.

We will only disclose personal information to third parties in accordance with applicable laws and regulations, and we will take steps to protect the privacy and security of your personal information. If you have any concerns about the disclosure of your personal information, please contact us.

Data Protection for Children
At Kaidu, we are committed to protecting the privacy of children and do not knowingly collect or solicit personal information from anyone under the age of 13. Our service and its content are not intended for children under the age of 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as soon as possible.

If you believe that we may have collected personal information from a child under the age of 13, please contact us at We take the protection of children's privacy seriously and will work with you to resolve any concerns.

Changes to this Privacy Policy
As our company grows and expands its service offerings, this privacy policy may be subject to change. If we make any material changes to this policy, we will use reasonable means to noxtify you. This privacy policy was last updated on March 15th, 2022.

If you have any questions about this privacy policy or our website, please contact us at We are always happy to help answer any questions you may have.

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